FAQ

General questions concerning the Banque centrale du Luxembourg (BCL)

• What is the BCL and what are its tasks?
• Where are the BCL's offices located and what are the opening hours?
• Is it possible to visit the BCL?
• Where can I find documentation concerning the BCL, the Eurosystem, the ECB, etc. (e.g. for school work)?
• I am looking for a student or summer job at the BCL. To whom should I address my query?
• Can one open an account with the BCL?
• I would like to know - for example in the context of a succession - where a physical person or legal entity holds its accounts. Can the BCL help me?
• Can I contact the BCL to obtain a copy of my data held in the central register of consumer credit?
• I am looking for a sponsor for a project, can the BCL help me?

Banknotes and coins

• I still have old banknotes in Luxembourg and Belgian francs. What can I do with them? And what about banknotes in other currencies?
• I think I have a counterfeit banknote. What should I do?
• What should I do with damaged euro banknotes?
• Does the BCL sell collection coins in euro?

The euro

• What is the euro area?
• Has the euro made prices increase?
• I have heard that some countries outside the European Union use the euro as their currency. How is this possible?
• Why was a new series of euro banknotes introduced in 2013?

European framework

• What is the ECB?
• What is the Eurosystem?
• What is the ESCB?
• What is the objective of the Eurosystem?
• What is the Economic and Monetary Union (EMU)?

ECB Explainers

• Are you looking for information and resources about the ECB? Would you like to dig deeper into some of the issues the ECB is involved in? Do you want to know how the ECB is relevant to you? Then you’re in the right place!